Terms and Policies

Product Conditions

All of our hubcaps and wheel covers are sold in new or like new condition - satisfaction is guaranteed. Plastic hubcaps are guaranteed to be free of defects in material and workmanship. The finish on our reconditioned hubcaps is guaranteed for the life of your car. Metal and chrome wheel covers may have some minor scratches or scuffs. Some of our hubcaps may be available in gently used or used condition at a slight discount - call for availability.

Shipping Policy

Free shipping applies only to orders placed within the contiguous 48 states. Optional overnight and other shipping methods are available upon request.

Single Hubcap Orders: Most “single” hubcap orders are shipped via USPS Priority Mail. When the “ship to”address is a business, single hubcap orders are shipped via UPS Ground.

Hubcap Orders of 2 or More: Most hubcap orders of 2 or more are shipped via UPS Ground. When the “ship to”address is a P.O. Box, hubcap orders of 2 or more are shipped via USPS Priority Mail (UPS will not deliver to a P.O. Box).

Due to the volume of orders we process daily, a shipping program is used to eliminate human error on the part of ineedahubcap.com. All labels are generated automatically using the exact “ship to” address entered by the customer. Please double-check before submitting your order that your “ship to” address is correct. If you are aware you can not receive goods by certain methods of shipping (i.e. UPS to a P.O. Box), please call immediately to correct the address or arrange more detailed shipping options. FREE SHIPPING is for the 1st attempt only. The customer is responsible for all shipping costs thereafter.

Order Cancellation

Order cancellation must be made 24 hours before estimated ship date. Orders refused at time of delivery will be billed as a normal sale. Product may be re-shipped at a later time if the customer contacts ineedahubcap.com to arrange the additional freight.

Merchandise Returns

Returns with an original sales invoice: Returns or exchanges will be accepted within 14 days of receipt of order. Products must be returned in their original packaging and cannot be used or damaged in any way. A refund will be issued upon our satisfactory inspection of the merchandise. Exchanges will be billed the difference in price of products (if any) and actual return freight.

A $10 restocking fee will apply if the product is not returned within 14 days or if the product is ordered incorrectly by the customer. Any items refused at the time of delivery will be subject to an additional $10 fee.

Sales Tax

Sales Taxes for North Carolina Residents: There will be an 8.25% sales tax added to all North Carolina resident shipments, based on the Mecklenburg County rate where we are located.

Privacy & Security Policy

Click here to view our Privacy & Security Policy.

Placing Orders

Ordering online: 24 hours a day, 7 days a week

Ordering by Phone: Toll Free 1-866-482-2278, M-F 9am-5pm (Eastern)

Payment Methods

Credit Cards & Online: Master Card, Visa, American Express, Discover, and PayPal